

Workshops:
2010
Professional Development Workshops for Hospitality and Tourism Professionals
1. The Power of Email marketing. Connect with your customers and grow your business. Learn effective email marketing methods such as newsletters and promotions for your business. In this workshop, we will discuss best practices, tracking your customers' responses and ideas for writing newsletters that get read. Bristol Creek Tourism Consulting, LLC owner Sally Berry is one of three Certified Local Experts for Constant Contact in New York State.
2. Make your small business look like a big business. There are many free online resources available to small business owners - the problem is finding the ones that will benefit your specific business. In this seminar, we will look at sites that can help with basic tasks, where to find experts in graphic design, business management and more. A resources list will be given to each participant with additional websites. This course will give you the help you need to grow your business!
3. Social Media Workshop. This workshop will help you establish accounts on the popular social networking sites Twitter, Facebook and Linkedin. We will go step by step with each account and discuss how to use them in your small business. You need to become familiar with these online media programs now -they are changing the way we connect with our customers!
4. Motorcoach Market 101. The group tour, or motorcoach market, can be a great business segment to target. It is important to learn how to develop an interesting and 'sellable' group tour, how tiered pricing works, and how to get the word out about your business to this lucrative market. This market is changing and tour operators are actively looking for new tours.
5. Trends in the marketplace. This course will discuss the differences between a fad and a trend, and how to use tools that are available to everyone to find new trends in today's marketplace. Learn how to brainstorm and see how your business can capitalize on the trends we discover. This workshop will incorporate group activities and everyone will leave with ideas on capturing new business with future trends!
Workshops range from $500 -$750. All workshops include handouts and a follow up survey sent to attendees, with a final report sent to the sponsoring organization.
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